Frequently Asked Questions
Who is Esti Garcia?
Esti is a skilled and enthusiastic pastry chef who brings together his love for chocolate, cakes, and contemporary pastries. With a delightful blend of rustic flavours inspired by his Colombian heritage and travel adventures, Esti crafts extraordinary cakes that are perfect for sharing with your loved ones. Discover the artistry and genuine passion behind Esti's creations, and elevate your special moments with friends and family to a whole new level of deliciousness.
Do you have a physical shop?
Esti Garcia is an online-based business. We do not have a brick-and-mortar storefront, however we do offer pickup at a convenient location in Waterloo 2017 NSW.
Should I place my cake in the fridge?
We offer a variety of cakes which require different care. Some cakes will need to be placed in the fridge straight away and up to 5 minutes before serving. Other cakes can be left outside a longer period of time without compromising its quality and consistency.
We will let you know how to store your cake after you've placed your order.
What are your delivery areas?
Due to the nature of our products and our mission to provide the best possible quality, we offer our cake delivery service in Sydney Metro areas only.
Where can I pick up my cake?
We're more than happy to arrange pick up any day of the week at 2/82 Kellick St Waterloo NSW 2017
How do I place an order online?
To place a cake order online simply navigate to your desired cake product page, select the size you would like to order, choose the desired quantity and click/tap 'Add To Cart'. Then, navigate to the shopping cart page by clicking the bag icon on the top right of the page. You can add a note with specific information before placing your order.
Finally, click the 'checkout' button and follow the on-screen instructions.
How fast can you deliver my cake?
All our cakes are made to order. therefore, we require at least 2 days notice for preparation and delivery or pick up. Need sometime sooner? Contact us and we'll be happy to discuss your options.
What payment options do you offer?
We accept various payment methods including Visa, Mastercard, PayPal, American Express and Apple Pay.
Is it safe to use my credit card on your website?
Yes. We use Shopify as our e-commerce platform. Shopify complies with the highest level of security in Payment Card Industry (PCI) standards.